Blog
Industry insights to help take your business to the next level.
Why Telecom Inventory Breaks Between CRM and Billing
Inventory breaks between CRM and billing because the systems were never one system, and every handoff between them is a place the records stop agreeing.
Why Digital Infrastructure Needs Purpose-Built CPQ
In most industries, quoting is a lookup. In colocation and telecom, every quote rests on whether the power exists where the customer needs it and whether the route has capacity. Get one answer wrong and you have promised something you cannot deliver, or won a deal that loses money.
Automated Network Design and Visualization for Digital Infrastructure
Carma has always focused on accurate data, so designers always have a source of truth to work from. Now, we’re introducing powerful technology to make design work faster and easier.
Forfeited Revenue: The Hidden Cost of Late Service Installs for CSPs and Data Centers
Forfeited Revenue is the dollar value permanently lost when services install after the Customer Requested Date. For one $1B carrier, that number was $29.85M in a single year.
Why Data Center Inventory Data Becomes Inaccurate
In most data centers, inventory inaccuracy isn't a single failure. It builds across system migrations, staff changes, and siloed systems until the gap between what's deployed and what's billed becomes impossible to ignore.
Carma's Power Circuit Builder: Faster Builds, More Accurate Data
Power infrastructure is too complex for spreadsheets and disconnected systems. One wrong record creates compounding errors across capacity, billing, and SLA commitments. Carma's Power Circuit Builder catches those errors before they happen.
Carma's Pack Builder Changes the Way You Deliver Bulk Connectivity
Carma's Pack Builder gives operators a guided workflow to design complete bulk connectivity packs in minutes, closing the gap between what's sold and what gets installed.
The Install Gap: Where Data Center Revenue Quietly Disappears
Between a signed deal and a billing event, a lot can go wrong. Circuits go live. Billing systems don't update. Finance catches it two months later. This is the install gap, and it's costing operators more than they think.