Lead to Ledger Platform
Carma simplifies your data journey by connecting sales, network, infrastructure, operations, and billing all through one centralized system.
Solutions for Every Team
Carma becomes a database of all your information—inventory assets, sales and financial information, incident management, and customer support tickets. Then powerful automation streamlines workflows and optimizes productivity across your business.
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Mobile Carma lets sales create leads on-the-go
Frictionless, smart CPQ for industry-specific bundles
No loss of fidelity from design to revenue
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Complete designs fast with automated workflows
Connectivity search helps design paths in clicks
Pathfinder creates designs based on existing connectivity
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CAD drawings give a full view of inventory and single lines
Impact analysis identifies customers, paths, and assets impacted by outages, maintenance
Carma’s Field App streamlines and takes the pain out of audits
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Power agreements let finance bill to the kilowatt
Data stream values ensure all usage-based and cloud services are billed accurately
Simplify billing complexity with industry-specific rating engine
Make Decisions Faster
Reduce Operational Costs
Increase Revenue
Purpose-Built CRM & CPQ Platform
Sales teams can manage deals from lead to order with a customer relationship management platform built for telecom.
Create leads on-the-go with mobile Carma
Quickly generate and rework quotes based on pre-approved product catalogs and price lists
Fulfill sales orders to kick-off automated workflows for provisioning
Powerful DCIM System
Core to Carma is our strong data center infrastructure management (DCIM) functionality. Manage your space, power, and network inventory. Then take it to the next level with AutoCAD visualizations of your sites.
Accurately track real-world assets
Create a full view of your inventory with CAD drawings
Manage networks and create circuit designs in clicks
Streamline field audits with our companion Field App
End-to-End Support
Carma is a complete operations support system (OSS) and business support system (BSS) that communicate seamlessly.
Use automated impact analysis to easily address outages, maintenance, and service disruptions
Manage preventative and recurring maintenance
Fully digitize LOAs/CFAs as well as customer SLAs
Manage and escalate support tickets for customers with real-time insights
Precision Invoicing
Finance teams can invoice customers for services down to the individual kW.
Leverage power agreements to bill accurately for power usage
Integrate with building management systems (BMS) to track and bill for usage of cloud services
Identify underbilled or unbilled customers to recover revenue