Network & Digital Infrastructure Platform
Simplify your data journey with one system to speed decision making, reduce cost, and deliver exceptional customer experience.
Ditch your outdated siloed software to consolidate your efforts and increase EBITDA
Typical Digital Infrastructure Companies require stitching dozens of systems together to cover all required functions resulting in an expensive, fragile ecosystem requiring teams of IT professionals just to keep the lights on.
CRM
- Predictive Lead & Opportunity Scoring
- Account Contact Management
- Competitor Analysis
- Ai Assistant
- Knowledge Management
- Goal Management and Reporting
- Territory Management
- Lead & Opportunity Management
Sales
- Configure, Price, Quote
- Sales Approval Management
- Multi-site ordering
- E-signature
- Automated Order Entry
- AI Sales Assistant
- QBRs & Advanced Reporting
BSS
- Customer Self-Service Portals
- Vendor Self-Service Portals
- Order Management
- Fully Digitized LOA/CFA
- Ticket Management
- Revenue Assurance
- Vendor Expenses Linked to Services
- Margin Analysis & Reporting
- SLA Tracking, Management, Reporting
- Entitlement Management
OSS/DCIM
- Space, Power, AutoCAD Integration
- Network Management and Circuit Design
- Automated Impact Analysis
- Meet Me Room
- IoT Sensors & Alarms
- Integrated Field Audit Application
- Asset Tagging & Tracking with Integrated QR Codes
- Internal & External Ticketing
- Physical Access Management
- Customer Notifications
- Preventative and Recurring Maintenance Plans
GIS/ISP/OSP
- Azure Maps integration
- Conduit, Cable, Fiber Design & Consumption
- OSP Design
- Structured Wire Tracking
- GIS Editor
Finance
- Customer Recurring & Nonrecurring Invoicing
- Usage-based billing
- Internal Commissions
- Variable Rate Pricing
- Indexation & Automated Price Adjustments
- Integrated Field Audit Application
- Prepaid Service Plans
- Support for Multiple Bill-From Entities
- Monthly, Quarterly, Annual Invoicing
- Automated Proration, Prior Period Recurring Calculation Adjustments
Legal
- Document Management Repository
- Contract Negotiations (Leases & Ammendments)
- E-Signatures
Marketing
- Sophisticated Customer Segmentation
- Real-time marketing, including multi-channel interactions
- Outbound marketing including Automated Customer Journeys
- Event Planning, Registration, Management, Sponsorship, Reporting, and Portals
- Social Media integrations and Social Listening
- Linkedin Sales Navigator Integration with 2-way synchronization
- Predictive Lead Scoring with customizable models
Additional Features
Access your data on the go with the convenience of Carma's mobile app.
- Field Audit Companion App
- Capture Site Survey Photos
- QR and Barcode Scanner
- E-Signatures
- Integrated Teams Meetings
- OCR Business Card Scanner
- Voice Dictation Notes
- Push Notifications
